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Helpdesk

 

Faq/Help

How do I register an account?
Nothing is easier. You access the registerpage threw the 'open account' link above. Fill in the form seen in the page. Make sure all details are correct when wrong details could delay your future winningwithdraws as well as get your account locked until correct details are filled in. After the form is filled in correctly you get immediate access to all games Carlospoker.com provides.

We at Carlospoker.com welcomes you and wishes you the best of luck!!


How to play in Carlospoker.com?
There are multiple ways for you to play at Carlospoker.com. First, you can play all of the casino games for playmoney, which menas that you never have to bet any real money. Or you could play in the casino in 'realmode' which menas that you have to deposit money to your Parabol account, and then buy casinochips to bet with. This is the way to play if you want to win realmoney.

Another possibility is to download our pokerclient, sign up an account and play poker online with other players. Here you can also choose between 'realmoney' and 'playmoney'.

To access the casino simply press the Casinolink above, and for Poker, press the Pokerlink above and follow the instructions.

Note that you have to be logged in to be able to play for realmoney.


How do I transfer money?
Carlospoker.com supports multiple ways to transfer money to and from the Casinoaccount. Creditcards such as VISA and MasterCard are valid cards, NETeller is supported and also bankwire. If you want to know more about how we make sure your money is safe with us, please see 'About us' -> 'Financial info' for more information.


How to contact helpdesk
Go to Helpdesk


How do I know this site is secure?
Carlospoker.com uses high-grade 128 bit public key encryption to protect all financial and personal data to and from the site. Sensitive credit card information is never being stored. Carlospoker.com put high value to the privacy of our customers, you ca read about our privacy statement under about us and privacy statement.
 
 

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